Quote:
Originally Posted by Blotch
You may be the first ex-ntl (I've heard off across 3 forums) to be upgraded 
Unless there is anyone here that can confirm they are ex-ntl and have been upgraded already! |
I've been with NTL all my life
, I should really reboot my modem now to check if the upgrade was successful.
Quote:
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Originally Posted by RandomLocation
Okay, I called customer service, since the "register early" link didn't work.
So, apparently my speed will be upgraded from 2Mbps to 10Mbps in 24 hours, and yes, this is the upgrade planned for the summer, I thought he was going to charge me more.. but it's an extra £2, I thought he didn't catch the part when I mentioned "free 2Mbps - 10Mbps",. Awesome!
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Quote:
Originally Posted by RandomLocation
It said L before I even called CSC , I only got acess to My Virgin Media a few days ago and it said L.
The virgin rep I spoke to ~24 hours ago, understood I mean't the free upgrade (extra £2), happing from May and continuing over the summer, he also understood I called because the "upgrade from 2Mb to 10Mb" link wasn't functioning as it returned it didn't recognize my speed. |
Broadband package: L
Okay, so I've actually been upgraded to the true L and not the M 10Mb, great, thank you, Mr Stupid, misleading Virgin Media employee, who told me he knew I was talking about the free, 2Mb-10Mb, taking place over the summer, migration.
