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Old 07-05-2009, 18:28   #255
RandomLocation
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Join Date: May 2009
Posts: 80
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by Ernie_C View Post
If it says your on L and you were previously on M then you have probably gone about the upgrade the wrong way. You have upgraded yourself to L and will pay the L price from your next bill.
It said L before I even called CSC , I only got acess to My Virgin Media a few days ago and it said L.
The virgin rep I spoke to ~24 hours ago, understood I mean't the free upgrade (extra £2), happing from May and continuing over the summer, he also understood I called because the "upgrade from 2Mb to 10Mb" link wasn't functioning as it returned it didn't recognize my speed.

Quote:
Originally Posted by Moldova View Post
Send a new modem as we need access to the configs.
Oh wow, such a big measure for something so silly someone did, Poor VM.
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