Quote:
Originally Posted by mjeff2k
I think the reason they say you need an upgrade is because they want everyone on the same modems and not because your present modem cant handle it. VM would help themselves a lot more if they viewed their customers as adults and told them the real reason. The idea that we are all yoofs who should hang on every word their `boffins` utter is extremely patronising.
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Isn't it also the fact that with these new cm's,that the customer can't log into them and check things out for themselves when their BB service goes tna up,they just have to take VM's word for the fault or not as it has been said .