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djmagnifique · 07-05-2009, 17:55

I give mobile CS a thumbs up as well, recently I topped up my wifes mobile to keep the 300/300 pay as you go bundle running, she made a call and used up most of the credit so there wasn't enough to renew the bundle and it got canceled, topped up again and emailed CS and got a call back later the same day saying that they had set the bundle back up but if it got canceled again then they would only be able to put us on the 200/200 bundle in future which I think is fair enough.

07-05-2009, 17:55	#5
djmagnifique cf.geek Join Date: Jan 2006 Location: Thornaby Age: 50 Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband Posts: 822	Re: Well Done CS (again) I give mobile CS a thumbs up as well, recently I topped up my wifes mobile to keep the 300/300 pay as you go bundle running, she made a call and used up most of the credit so there wasn't enough to renew the bundle and it got canceled, topped up again and emailed CS and got a call back later the same day saying that they had set the bundle back up but if it got canceled again then they would only be able to put us on the 200/200 bundle in future which I think is fair enough.