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Old 07-05-2009, 14:35   #222
Hawkmoon230
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Join Date: Mar 2009
Location: Romfprd
Posts: 18
Hawkmoon230 is an unknown quantity at this point
Re: Free 2 to 10 upgrade

Quote:
Originally Posted by VMboy View Post
I wish I could understand the end piece of this message, you say there is no way you could install yourself, then you end by saying they are sending a self install kit.

Was it that you couldn't do it without the kit, or not at all?

And I wonder why the guy said it would be difficult, as most folks say it's no problem as long as you have the plastic spanner, then again he knew nothing about cable so that perhaps explains it.
Sorry I was in a rush.

To start with he told me that there was no way to do a self install from a STB to a cable modem as it was too difficault, but in the end agreed to send out a self install cable modem. But he said I would most likely have to call back to book an engineer install.
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