[RandomLocation]

Originally Posted by tdadyslexia

The lad from CSC put me through to Technical Support who sent me to: http://www.virginmedia.com/myvirginmedia/gofaster/

and got the message:

I got that message, but when I called customer services I was told I would be upgraded within 24 hours, no mention of modem. I'm using an ambit 250 (ntl: ).