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Re: Free 2 to 10 upgrade
The 2-10Mbit change if done through the website it not a new contract.
STB to SACM swaps done correctly are not a new contract
Depending on your services, if you speak to Customer Services and they upgrade you to BB L (instead of registering through the website) then it may be a new contract
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ANY new minimum term has to be told on the phone and will be confirmed in writing
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