Quote:
Originally Posted by broadbandchappie
Can anyone clarify when you transfer bt no. to virgin can you cancel BT or do you need it to be active?
|
If you want to transfer your BT number over to VM do not cancel your BT line. If you have already done so, then give them a call to remove the cancellation order on the line only, you are ok to cancel the broadband.
Then give VM a call and ask them to port your BT number over, they will need your BT account number in order to make the arrangement.