[m419]

Virgin Media has its own telephone infrastructure just like BT and Cable and Wireless amongst quite a few more companies, In most Cabled areas this is the case, they install a phone line and master socket in your property just like BT, it is not owned by BT and not managed by BT or any other company other than Virgin Media or NTL Telewest Business which depends on whether you are a Residential or Business customer.

In some Cabled areas, no phone infrastructure exists,however, in your case it does, so if you have no Virgin/Cable phone line in your property, a new one will be installed.

Nothing will happen to your BT master socket or line,it is not redundant.

You could have transfered your BT telephone number to Virgin Media too! If you gave your BT telephone number and BT account number to Virgin Media during the sign up process, Virgin Media would have contacted BT on your behalf and requested disconnection of your BT line and a transfer of your BT telephone number. Its too late if you have already disconnected your BT line though!

Therefore you will be issued a new telephone number allocated by Virgin Media.

Cable Broadband from Virgin Media is what you have ordered and that runs down the same infrastructure as the Cable TV service therefore you two sockets will be installed, a telephone master socket and a C.A.T.V socket for your Broadband, if you ever take up Virgin TV, that will run from the same socket as your Broadband.

Now outside Virgin Media Cabled areas, Virgin Media and NTL Telewest Business also provide basic Internet and telephone services which piggyback down BT lines. However, as your in a cabled area,this does not apply to you.

I hope that explains everything and gives you a clearer view on how Virgin Media will deliver your services to you.

But the main thing is, forget your BT socket, its useless unless you want to return to BT.