Cable Forum - View Single Post - Upgrade from 2

Hawkmoon230 · 06-05-2009, 14:13

I spoke to VM again today and was told that it is not a £30.00 charge for the cable modem but for the installation. I said that I would agree to the £15.00 reduced charge that I was offered yesterday and that was when I was told that because I am going from a STB to a cable modem for my BB I will need to take a new 12 month contract. Is this right or if not who should I contact to get it sorted out. As others have said this seems a mighty strange kind of free upgrade!

06-05-2009, 14:13	#135
Hawkmoon230 Inactive Join Date: Mar 2009 Location: Romfprd Posts: 18	Re: Free 2 to 10 upgrade I spoke to VM again today and was told that it is not a £30.00 charge for the cable modem but for the installation. I said that I would agree to the £15.00 reduced charge that I was offered yesterday and that was when I was told that because I am going from a STB to a cable modem for my BB I will need to take a new 12 month contract. Is this right or if not who should I contact to get it sorted out. As others have said this seems a mighty strange kind of free upgrade!