[FairyFairy]

Originally Posted by VMboy

Yes, they will supply a modem free of charge, but you will have to connect it yourself, and also need to call the centre to register the mac address, or be charged £30.00 for an engineer to visit and install and check everything is working, which to be honest I am not happy with that, but at least you know you will be connected when he leaves.

But like I have been saying for ages, if the modem copes with the upgrade then I see no reason to change the modem, contrary to other peoples ideas on here.

If I were you I would wait and see what happens, but it certainly won't be a new contract, so nothing to worry about there.

Can I ask which computer system you use?

I'm on a Mac OS X 10.3.9

---------- Post added at 20:51 ---------- Previous post was at 20:43 ----------

Well I just clicked on the accept link in the e-mail and got this message

Great news! You don't need a new modem so you're all set for superfast up to 10Mb broadband!

We'll be upgrading your area to our faster up to 10Mb service within the next couple of months. To find out when you'll be going faster, check out our upgrade timetable. We'll also drop you an email to let you know how things are going and we'll confirm when your service has been upgraded.

So that's sorted then

---------- Post added at 20:54 ---------- Previous post was at 20:51 ----------

and here is a Upgrade Timetable link

http://www.virginmedia.com/myvirginm.../timetable.php