Quote:
Originally Posted by FairyFairy
My modem (or whatever it is called) is about a year old now (supplied by Virgin)
Presumably ... if I need a new one they will supply one free of charge
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Yes, they will supply a modem free of charge, but you will have to connect it yourself, and also need to call the centre to register the mac address, or be charged £30.00 for an engineer to visit and install and check everything is working, which to be honest I am not happy with that, but at least you know you will be connected when he leaves.
But like I have been saying for ages, if the modem copes with the upgrade then I see no reason to change the modem, contrary to other peoples ideas on here.
If I were you I would wait and see what happens, but it certainly won't be a new contract, so nothing to worry about there.
Can I ask which computer system you use?