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Re: Well done VM - NOT in the 5 top worse companies...
I have never had to call Sky CS... yet.
I called VM at the weekend because my V+ box forgot which channels I was subscribed to (it has been turned off for some time). They were helpful, and were British.
Still makes me laugh though that I was going to be on hold for so long that I could choose my own on hold music. To be fair, they said I would be on hold for ten minutes, and it was ten minutes.
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