Cable Forum - View Single Post - Well done VM

04-05-2009, 21:27

i've just finished watching that and must agree with the findings during my years with sky (6) i found the customer service appalling
having said that i phoned virgin last week to complain about my bb and spent about 30mins on the phone then got put on hold for 15mins while he consulted with a tech then the line went dead so i phoned back to get a recorded message saying the offices were shut

04-05-2009, 21:27	#2
martyh Guest Location: newcastle upon tyne Services: Sky Q silver bundle Sky Q 2TB box Sky Q mini box Sky fibre unlimited Sky Talk evenings and week Posts: n/a	Re: Well done VM - NOT in the 5 top worse companies... i've just finished watching that and must agree with the findings during my years with sky (6) i found the customer service appalling having said that i phoned virgin last week to complain about my bb and spent about 30mins on the phone then got put on hold for 15mins while he consulted with a tech then the line went dead so i phoned back to get a recorded message saying the offices were shut