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Old 03-05-2009, 11:02   #63
Ernie_C
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Location: Livingston
Services: Virgin Media Broadband M, TV XL, V+
Posts: n/a
Re: Free 2 to 10 upgrade

Quote:
Originally Posted by RamJet View Post
I agree the upgrade to 10Mb was only a few months ago

but surely this can't be fair - I seem to be paying £25 per month for my 'Broadband Size L'

Quote from Virgin Website >>>> Broadband size L - "£15 a month For the first 3 months, then just £20 a month after that."


I seem to be paying £5 per month above the advertised tarrif already



what is the current tarrif for a 2MB connection ?


ie should I ask for an immediate downgrade to the 2Mb tarrif in order that I can get a 'free' upgrade to the 10Mb tarif at a lower overall cost



I don't use the BB all that much - the TMS limits/differences would make no real difference to me - what I want is a fair and low cost



I am really confused by this
As has been explained many many many times before. The list price that shows on EVERYONEs' bill for BB L is £25. This is the price before any discounts you have are applied. The £20 price ONLY applies to people with STANDALONE BB L which has (for some unknown reason) £5 of discounts.

If you are unhappy with your current price, post your Advance Charges from your bill here and someone will be along to advise if you are on a good deal or can get better.

Had you stuck to BB M 2Mb, your list price would now be £20 and you would be getting an upgrade in speed to 10Mb soon. The 10Mb BB M product is not the same product as the current 10Mb BB L which has a list price before discounts of £25.
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