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Old 03-05-2009, 09:03   #58
BenMcr
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Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Free 2 to 10 upgrade

Quote:
Originally Posted by Gary L View Post
Well I'm still confused as to what is happening.

is the impending M users BB
upgrade automatic or an opt-in?

Opt in, we'll be contacting all M customers soon to let them know what
options are available to them.

How??

Via email (to your primary email address).

any idea when?

All Size M customers should be contacted within the next 6 weeks.
I get that and as I said at this stage it is an opt in - to make sure those on old modems and STBs get the right equipment (and don't find out later on the connection isn't capable of 10Mbit)

However continuing to support multiple configs for one service seems completely pointless - Virgin have been doing it long enough with the STB connections as it is!
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