Quote:
Originally Posted by Moldova
No as all 2Mb customers are being upgraded for free to 10Mb over the next 6 months or so and STB's are not capable of that speed so are being replaced free of charge.
If you are a legacy 1Mb customer you should be able to get a better deal out of it as well.
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I am very confused with this, as in my original post I contacted sales to pre order the free upgrade to 10 meg, I was told they would send me a Stand Alone Modem to facilitate the upgrade but I would then be on a new 12 month contract which I do not want, I have asked questions on Virginmedia.feedback and been told that I will not be upgraded if I do not have a SAModem. I was originally on 300 then 500 then 1meg and about 2 years ago I got my STB changed to a sammy and got 2meg, I am now on 2 for £20 no telephone.