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Originally Posted by Turkey Machine
You're being lied to. By the sounds of things they haven't aligned it properly, it's pointing more towards one dish rather than inbetween both (Astra 28.2E and Eurobird 28.5E). Length of wires has little impact on signal being lost to the box, as the box has to provide the LNB (thing on the end of the dish) to receive the channels. Either way, they've done a crap job.  My suggestion to you would be find a Hughes if you're in East Anglia somewhere as they do very good installations, particularly in Lowestoft, or another well-reputed sat-dish installer. They should be able to align it properly for the cost of a call-out fee or a bit higher for optimum Sky reception. Check that they'll be able to access it on the roof though.  |
The signal travels miles to get to the satellites and back. I shouldn't think a few extra feet of cable will make any difference. I agree, it is likely that the dish is not properly aligned.
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As an aside, why didn't you just ask the neighbour to put up with it? You've spent a lot of money having it moved, which you didn't have to do. As it's now costing you more, a polite discussion with him about fronting some of the cost of moving it might be a good idea. What was so unsightly about it in the first place? Every house up my street back home has a dish on the front of it pointing to the sky, and nobody's complained.
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On this, I agree with the neighbour. Satellite dishes (even the 30 centimetre "mini" dishes used by Sky) are unsightly. They look ugly and IMO, Sky could do a *lot* more than they are to design a dish that blends in with it's surroundings.