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Old 02-05-2009, 09:53   #21
Ernie_C
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Location: Livingston
Services: Virgin Media Broadband M, TV XL, V+
Posts: n/a
Re: 2mb to 10mb upgrade - when?

Quote:
Originally Posted by mcilwraith View Post
Thanks for the link Moldova!!

i signed up for the 2Mb -10Mb upgrade, but it said i need a new modem!! it says a new modem is being posted to me. i have the ntl:250 blue one. i thought this was quite up-to-date and could easily handle 10Mb?

do i really need a new modem??

what is the new one like??

Thanks!
I've just done the same and I already know that my modem is OK as I have recently downgraded from BB L to BB M.

This process is a mess!

Taking this action is all about getting you an appropriate modem and does not actually move you up the queue to get you upgraded sooner. The upgrade will be phased in as with previous upgrades - region by region.

All this process is going to do is send a lot of unneeded modems to people and get them upset that they're not going to get to 10Mb any faster.
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