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Simplemeans · 01-05-2009, 22:11

Guys

I'm in need of some help - and may have been ripped off.

I recently had sky installed (sky+ and sky multi room). Everything was OK until a neighbour started winging about the dish being unsightly on the front of the house.

I therefore paid £230 for a private company to move the dish to the roof.

The problem is that after the dish was moved I noticed that a few channels are no longer being received. These have a message saying 'No signal' on the screen.

I contacted the firm who moved my dish and they said that the channels I cannot receive (such as TVEi) send a weak signal to the satelite. This signal is then lost due to the additional length of wires going from my dish to the sky box.

My questions are:

1) Am I being lied to.
2) What can I do about this? Is there a signal booster device I could use to ensure that I get all the channels, or do I have to buy a bigger dish?

01-05-2009, 22:11	#1
Simplemeans Inactive Join Date: May 2009 Posts: 3	Lost Channels Guys I'm in need of some help - and may have been ripped off. I recently had sky installed (sky+ and sky multi room). Everything was OK until a neighbour started winging about the dish being unsightly on the front of the house. I therefore paid £230 for a private company to move the dish to the roof. The problem is that after the dish was moved I noticed that a few channels are no longer being received. These have a message saying 'No signal' on the screen. I contacted the firm who moved my dish and they said that the channels I cannot receive (such as TVEi) send a weak signal to the satelite. This signal is then lost due to the additional length of wires going from my dish to the sky box. My questions are: 1) Am I being lied to. 2) What can I do about this? Is there a signal booster device I could use to ensure that I get all the channels, or do I have to buy a bigger dish?