Quote:
Originally Posted by Velcrohead
I got 50meg service installed last Saturday.
I have to admit that I am seeing slow downs that others are.
I cannot download faster than 47Mbps on Astraweb or Giganews, but all of a sudden, It will slow to 1meg or less, I cannot browse, check emails.
Then all of a sudden, It's back up and running again.
I have looked at my modem downstream stats and should all the stats be roughly the same for each channel?.
Here they are for downstream
Frequency 299000000 307000000 315000000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 24 25 26 N/A
Modulation 256QAM 256QAM 256QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) 3.58 0.75 0.78 N/A
RxMER
(dB) 37.94 37.36 37.94 N/A
Correctable
Codewords 9 18 12 N/A
Uncorrectable
Codewords 291 278 251 N/A
As I have been out of the cable modem game for a few years I am playing catch up so any info would be great.
Cheers.
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Sit back and chillax. Because your in for the long haul of VM going through all the same checks they have done for people with the same identical problem you have. And they will get your hopes up, by the tech telling you hes done this and that. He will speed test it and leave your house.
You will no doubt have the same deflation of happyness that your modem is fixed.... NOT!
Sorry man... but things are broken. The amount of people I've seen with this exact same issue (including myself) is already way beyond a joke.