Quote:
Originally Posted by Bixenons
Upstream transmit Power Level : 49.0 dBmV that is right in the middle of the range
Downstream Receive Power Level : 2.2 dBmV that is right in the middle of the range
Downstream SNR : 37.8 dB that is right in the middle of the range
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---------- Post added at 06:59 ---------- Previous post was at 06:54 ----------
Quote:
Originally Posted by Bixenons
T
I'm guessing that the upstream transit Power Level and downstream SNR indicate signal strength. Below what levels would I expect a ' weak ' connection/signal?
If when I lose connection the sync & ready lights remain permanently on does this actually imply I have a good signal or could it even be a weak one. Would this imply a fault my side of the modem?
I'm beginning to wonder if an intermittent cable fault exists between the cab and my house.
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As I show above your modem levels are right in the middle of the range and possibly the issue is on the uBR/exchange that you are connected to and is having issues with the SNR and when this occurs your modem may look to be on but the problem is elsewhere.
Have you called up Tech Support to see if they can give you any answers.