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Old 28-04-2009, 22:50   #5
Peter_
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Location: In a world of no buffering!!
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Re: 50Mb Service Fault - Virgin admitted it's the kit (How Long To Fix?)

Quote:
Originally Posted by jcm193 View Post
Really the majority how many people have posted the exact same problems on here and other forums and what about the possibly countless other people who do not post but may still have issues. VM out of Principal should not be charging full price for a service that is sub standard at this moment in time.
What you see on forums is just a small snapshot of a small percentage of customers because if the was a major issue with 50Mb then it would be all over the papers and on the tv news.

I have not seen any such publicity and neither have you so no reason for any reduction in price, you want 50Mb you pay the price.

If you have any issues with your 50Mb connection then you call Tech Support for a resolution and if no resolution can be found you cancel or downgrade your service.
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