[Ignitionnet]

Hi there,

The CMTS has 2 ports, GE01 and 02. 01 appears to be down:

Pinging rawt-cmts-01-ge01.network.virginmedia.net [80.5.164.58] with 32 bytes of
data:

Request timed out.

Ping statistics for 80.5.164.58:
Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),

Pinging oldh-cam-1a-ge96.network.virginmedia.net [80.5.164.57] with 32 bytes of
data:

Request timed out.

Ping statistics for 80.5.164.57:
Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),

02 appears to be intermittently going down (flapping):

Pinging rawt-cmts-01-ge02.network.virginmedia.net [80.5.164.246] with 32 bytes o
f data:

Ping statistics for 80.5.164.246:
Packets: Sent = 100, Received = 95, Lost = 5 (5% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 188ms, Average = 32ms

Pinging oldh-cam-1b-ge96.network.virginmedia.net [80.5.164.245] with 32 bytes o
data:

Ping statistics for 80.5.164.245:
Packets: Sent = 100, Received = 93, Lost = 7 (7% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 330ms, Average = 49ms

They should be aware of this issue, it's quite a major one. The offshore support seem to struggle with the concept of anything not being resolvable through a reboot or cookie clear so...