Quote:
Originally Posted by DABhand
2 Hours for an engineer to set up a modem and router? And then phone in a mac addy?
Wow, VM's engineers suck.
I agree though, the charges are another rip off.
£30 for installation I could do myself easily (but still VM want their engineers to do it).
£50 for setting a docsis file with the modems mac addy to get 50mb is just disgraceful.
Anyone wanna pay me £10 for opening their front gate at their house for them?
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No self installs on 50Mb as they need to be able to adjust the power levels which cannot be done remotely as otherwise customers would be screaming down the phone for an engineer to attend.