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Visibleman · 26-04-2009, 15:13

Hi all,
I've noticed over the last week or so that our internet connection (10mb-Standalone) keeps dying, not totally as the sync + RDY lights are still lit, but the connection just doesn't want to pass any data.
I did first think it was my netgear router, but i discovered (even directly connected to the modem via ethernet) that you can't access the modems (03/04 Ambit 250) admin pages - ie/opera/FF just errors out.

Rebooting seems to fix this for a while but it's a bit hit or miss for how long the connection stays up, although i have noticed that it mostly seems to "freeze" if i attempt to max the connection out.

Also i did think it might be the modem running a little hot, especially with the recent weather, but it only seems to be a little warm and certainly not hot or anything.

Am i right in thinking that the modem has developed a fault (VMs status page isn't showing any faults in the Bedford area)?

Modem Info -

Downstream Receive Power Level : 3.01 dBmv
Downstream SNR : 32.78 dB
Upstream Transmit Power Level : 58.50 dBmv

Cheers for any help

---------- Post added at 16:13 ---------- Previous post was at 15:59 ----------

just to add, it seems actually the sync light stays lit and the RDY goes on and off and flashes when the connection drops - would that suggest that theres a fault at VMs/UBR end rather than the modem being duff?

26-04-2009, 15:13	#1
Visibleman Inactive Join Date: Jul 2003 Location: Bedford, UK Services: TV, Phone & 20mb BB Posts: 104	Modem not passing data Hi all, I've noticed over the last week or so that our internet connection (10mb-Standalone) keeps dying, not totally as the sync + RDY lights are still lit, but the connection just doesn't want to pass any data. I did first think it was my netgear router, but i discovered (even directly connected to the modem via ethernet) that you can't access the modems (03/04 Ambit 250) admin pages - ie/opera/FF just errors out. Rebooting seems to fix this for a while but it's a bit hit or miss for how long the connection stays up, although i have noticed that it mostly seems to "freeze" if i attempt to max the connection out. Also i did think it might be the modem running a little hot, especially with the recent weather, but it only seems to be a little warm and certainly not hot or anything. Am i right in thinking that the modem has developed a fault (VMs status page isn't showing any faults in the Bedford area)? Modem Info - Downstream Receive Power Level : 3.01 dBmv Downstream SNR : 32.78 dB Upstream Transmit Power Level : 58.50 dBmv Cheers for any help ---------- Post added at 16:13 ---------- Previous post was at 15:59 ---------- just to add, it seems actually the sync light stays lit and the RDY goes on and off and flashes when the connection drops - would that suggest that theres a fault at VMs/UBR end rather than the modem being duff?