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admars · 25-04-2009, 13:33

Liek a lot of business we buy Dells, with 3 year support, you phone them up when something goes wrong, then depending on who you speak to they agree to send an engineer round next day, or you go through 10 - 30mins of diagnostics before they agree to send an engineer round the following day. the engineers then turns up with bits that need replacing, if it's a mobo or a laptop problem.

if it's something easy to replace like a hard drive, you phone them up and say, pc tag xxxxxx hard drive has died, and they courier a new one next day.

A few years ago I wouldn't have recommended Dell, but as a business solution can't really fault them. We haven't got time/room/resources to physically assemble PCs, troubleshoot etc.

25-04-2009, 13:33	#6
admars cf.mega poster Join Date: Dec 2007 Posts: 1,613	Re: Cost effective PCs Liek a lot of business we buy Dells, with 3 year support, you phone them up when something goes wrong, then depending on who you speak to they agree to send an engineer round next day, or you go through 10 - 30mins of diagnostics before they agree to send an engineer round the following day. the engineers then turns up with bits that need replacing, if it's a mobo or a laptop problem. if it's something easy to replace like a hard drive, you phone them up and say, pc tag xxxxxx hard drive has died, and they courier a new one next day. A few years ago I wouldn't have recommended Dell, but as a business solution can't really fault them. We haven't got time/room/resources to physically assemble PCs, troubleshoot etc.