Quote:
Originally Posted by moaningmags
No it's not. You took the 50Mb service paid £80 for it knowing fine well you weren't going to keep it as you were just waiting for your SKY broadband to be activated.
You cancelled, got your £80 refunded and the modem by rights should be returned to Virgin.
So yes you get to pay for it again and rightly so.
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I think they should waive the fee and treat him as a retention customer.