Cable Forum - View Single Post - 20 MB Woes

roscosoca · 24-04-2009, 09:57

I finally got through to a Virgin Technician (UK Based called Paul) yesterday and he moved me to a different DHCP server and that was it Problem resolved.

Knowing this and even after I had told the Virgin people on the phone several times that my modem was not picking up an IP address, why did it need a week to be resolved? It makes one so angry.

Can I make a claim for compensation?

24-04-2009, 09:57	#10
roscosoca Inactive Join Date: Apr 2009 Posts: 2	Re: 20 MB Woes - Virgin is killing me I finally got through to a Virgin Technician (UK Based called Paul) yesterday and he moved me to a different DHCP server and that was it Problem resolved. Knowing this and even after I had told the Virgin people on the phone several times that my modem was not picking up an IP address, why did it need a week to be resolved? It makes one so angry. Can I make a claim for compensation?