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Re: Old Virgin Number Divert to new
If they messed up in the first place, you could ask them that they put a permanent divert on the old number, essentially they would be paying for the number to stay active, then again it would be hard to bill against.
Alternatively, a dummy LEN could be put in place on the old number that's permanently forwarded to your new one. Much the same as above, just done slightly differently.
I'm not sure how residential works but maybe worth asking.
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