Cable Forum - View Single Post - o2 Wi-Fi question

23-04-2009, 20:57

Right.. apperently - having checked the website for outstanding orders, it said my order was cancelled. Initally I thought with the recent repossesion of my property I would of failed the credit check, but o2 confirmed it wasnt that, but they didnt know why it was cancelled.

I have put it down to 2 things. 1. I did order around easter, so they may of made a boo boo? or (and this is probably more plausable) 2. i maybe accidently hit the back button on the order page and it cancelled in someway? maybe to prevent me ordering twice? who knows.

cut a long story short, i orderd it again and am now expecting delievery tomorrow as per my email from o2

to Smilie - I did not opt for unlimited wi-fi, but as its free, i will be trying to connect it to my router tomorrow, so i will let you know.

chrisjones - If they dare send me a refurbished handset, i will cancel my contract indefinitely as I think its fair to say every new customer deserves a new handset. They get 1 chance and 1 chance only. I was already messed around with Vodafone in 1999 with my 1st contract and had pay as you go for the last 10yrs as I dont trust contracts. I am willing to have my faith restored but any problems then I have no problem going to CAB, trading standards and to make a bigger point OfCom.

23-04-2009, 20:57	#11
Slyder Guest Location: Coventry / Midlands Services: Superhub 2 60mb Posts: n/a	Re: o2 Wi-Fi question Right.. apperently - having checked the website for outstanding orders, it said my order was cancelled. Initally I thought with the recent repossesion of my property I would of failed the credit check, but o2 confirmed it wasnt that, but they didnt know why it was cancelled. I have put it down to 2 things. 1. I did order around easter, so they may of made a boo boo? or (and this is probably more plausable) 2. i maybe accidently hit the back button on the order page and it cancelled in someway? maybe to prevent me ordering twice? who knows. cut a long story short, i orderd it again and am now expecting delievery tomorrow as per my email from o2 to Smilie - I did not opt for unlimited wi-fi, but as its free, i will be trying to connect it to my router tomorrow, so i will let you know. chrisjones - If they dare send me a refurbished handset, i will cancel my contract indefinitely as I think its fair to say every new customer deserves a new handset. They get 1 chance and 1 chance only. I was already messed around with Vodafone in 1999 with my 1st contract and had pay as you go for the last 10yrs as I dont trust contracts. I am willing to have my faith restored but any problems then I have no problem going to CAB, trading standards and to make a bigger point OfCom.