I will certainly be checking my home insurance policy! If I'm not covered, I will be cancelling my services, as thats completely unacceptible, VM probably know this is the case, but know if they put this in their T&Cs that thats covered their behinds and people must pay...
I know VM own the box and must recoup some costs involved with them, but they must also make things realistic, which is what they've unequivically not done here IMHO.
If we must insure them, then VM must contract an insurance company to provide an STB Insurance Service
