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Originally Posted by Nemesis
ok, in safe mode ... right click the My Computer Icon and choose properties
There should be a Device Manager Tab ... chaeck that nothing looks out of the ordinary.
Check what has been installed recently .... Control Panel .. Add/Remove Programs.
Remove any programs that you either don't use or look suspicious.
What was your Dad doing last time it worked ok ?
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OK, click on Hardware Profiles and all it says is "original configuration". Not a lot of help!
Device Manager - well, lots. All of them look OK ie they refer to devices that should be there eg the Alcatel USB modem, the ethernet adaptor and dal up modem, the drives
Looking in add/ remove progs the scene is more or less the same ie everything there looks like it should be there. I usually load programs for dad because his hand is a bit shaky at times so I know that all the progs present are those I have loaded - generally AGES ago.
I asked dad what he had 'done' recently and the answer was as expected - just checked his Outlook Express Email. He is a bit frail at the moment after a fall so there is not much else he would be doing.
Another few oddball observations (which may or may not help!)
a. If I select shut down from Safe Mode the screen blacks out within a few secs but the machine iotself does not switch off ie the front panel lights stay on, as does the fan. If I then try to switch off with the "off" button on the machine - it STARTS UP again. Infuriating.
b. Sometimes when it starts up and get to laoding SAFE mode it will simply "hang" at the blue screen +window emblem ie the bar at the bottom of the screen just stops moving.