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BenMcr · 20-04-2009, 18:13

Er - so Virgin have to swallow the equipment replacement when it's not their fault and the T&Cs say you are responsible for insuring the box??!

Why?

---------- Post added at 19:13 ---------- Previous post was at 19:08 ----------

Also Customer Relations won't be able to do anything. Replacement costs are Replacement costs

You can't avoid them by disconnecting and Customer Relations won't credit them.

20-04-2009, 18:13	#9
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Stolen Virgin TV Box Er - so Virgin have to swallow the equipment replacement when it's not their fault and the T&Cs say you are responsible for insuring the box??! Why? ---------- Post added at 19:13 ---------- Previous post was at 19:08 ---------- Also Customer Relations won't be able to do anything. Replacement costs are Replacement costs You can't avoid them by disconnecting and Customer Relations won't credit them.