Hi,
So far this morning I have lost connection twice and had to reboot my NTL100 modem, using the 10Mb L service.
Logged on to the modem to check the logs, but mine doesn't have a status log
What it does show is :
Downstream Receive Power Level : 3.11 dBmv
Downstream SNR : 34.68 dB
Upstream Transmit Power Level : 50.00 dBmv
Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm100_ntl0002.cpr
Software Upgrade AdminStatus : allowProvisioningUpgrade
Software Upgrade OperStatus :
failed
(my highlight)
From what I can see, the power/SNR levels are OK (?), but the firmware appears to be old and the 'failed' status worries me?
Should I be asking for a new modem or getting the line checked?
TIA.
Just to clarify, when I lose connection, 'sync', 'rdy' and 'enet' are all solid, 'u/s' is flashing but nowt from the 'd/s' led.