Quote:
Originally Posted by NH001
Raised a new call with Netgear last Wed - was being escalated to senior supervisor but still waiting!
I am thinking of downgrading back to 20 MB. Where do people think this will leave me re: refund on installation and modem (that is not fit for purpose of me)?
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Has an email from Netgear this am to say they have closed my call as they replied and no reply from me so assuming it is fixed. Their reply was to say they had escalated to a supervisor - and nothing since.
Call re-opened but loosing patience.....