Quote:
Originally Posted by ulmo
Thanks. That makes sense now ! 
---------- Post added at 12:52 ---------- Previous post was at 12:33 ----------
Wahey think I may have a good result coming !
Spoke to vm technical folks - they said I was showing on their system as being assigned a 1Mb rate. They put me thorugh to sales who said I had was on the 8Mb package...at which point I explained what the tech guy said. I was then put on hold for a while (presumably while sales and tech support talked to each other). When the guy came back on, he said I'd been capped at 1Mb and he was going to get this removed, but it takes about 5 days to go through. Hurrah - hope this sorts it !
I think that means my connection was being traffic managed ? |
Virgin thought you were on 1Mbit and kept you at that rate, so not traffic managed but they thought that was what you were paying for.
Can I just say that your phone line could give you 24Mbit, have you considered a change of ISP:
http://broadband.o2.co.uk/home/index.jsp
https://www.bethere.co.uk/