Cable Forum - View Single Post - virgin adsl

ulmo · 19-04-2009, 12:52

Thanks. That makes sense now !

---------- Post added at 12:52 ---------- Previous post was at 12:33 ----------

Wahey think I may have a good result coming !

Spoke to vm technical folks - they said I was showing on their system as being assigned a 1Mb rate. They put me thorugh to sales who said I had was on the 8Mb package...at which point I explained what the tech guy said. I was then put on hold for a while (presumably while sales and tech support talked to each other). When the guy came back on, he said I'd been capped at 1Mb and he was going to get this removed, but it takes about 5 days to go through. Hurrah - hope this sorts it !

I think that means my connection was being traffic managed ?

19-04-2009, 12:52	#26
ulmo Inactive Join Date: Apr 2009 Posts: 15	Re: virgin adsl - why can't I seem to get speeds over 1Mb Thanks. That makes sense now ! ---------- Post added at 12:52 ---------- Previous post was at 12:33 ---------- Wahey think I may have a good result coming ! Spoke to vm technical folks - they said I was showing on their system as being assigned a 1Mb rate. They put me thorugh to sales who said I had was on the 8Mb package...at which point I explained what the tech guy said. I was then put on hold for a while (presumably while sales and tech support talked to each other). When the guy came back on, he said I'd been capped at 1Mb and he was going to get this removed, but it takes about 5 days to go through. Hurrah - hope this sorts it ! I think that means my connection was being traffic managed ?