Cable Forum - View Single Post - An email from Neil Berkett re: VM HD Channels

Mobes · 16-04-2009, 13:41

Make of this what you will... i just saw it over at Digital Spy

"This is Virgin's reply to a complaint about the lack of HD channels:

Thank you for your e-mail dated 13 April 2009.

Unfortunately I have been unable to contact you. Please be assured we are aware that the amount of HD content currently available is limited.

We are trying to get more channels in HD as a priority. It is taking a lot longer then we would have hoped.

We have to negotiate the rights with the other providers to show the channels in HD. As our competitor Sky is one of those providers it is proving difficult to come to an agreement.

We can confirm that unlike Sky, when we have more HD content you will not be charged extra to have access to the channels.

There will be more channels available throughout the year. We do not want to give specific dates until we are 100% certain that we can transmit the channels.

Please look out for anything we may send through the post as you will be informed of any developments.

Customer Concern Team

Virgin Media"

16-04-2009, 13:41	#97
Mobes cf.mega poster Join Date: Jan 2007 Posts: 1,189	Re: An email from Neil Berkett re: VM HD Channels Make of this what you will... i just saw it over at Digital Spy "This is Virgin's reply to a complaint about the lack of HD channels: Thank you for your e-mail dated 13 April 2009. Unfortunately I have been unable to contact you. Please be assured we are aware that the amount of HD content currently available is limited. We are trying to get more channels in HD as a priority. It is taking a lot longer then we would have hoped. We have to negotiate the rights with the other providers to show the channels in HD. As our competitor Sky is one of those providers it is proving difficult to come to an agreement. We can confirm that unlike Sky, when we have more HD content you will not be charged extra to have access to the channels. There will be more channels available throughout the year. We do not want to give specific dates until we are 100% certain that we can transmit the channels. Please look out for anything we may send through the post as you will be informed of any developments. Customer Concern Team Virgin Media"