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carvegio · 16-04-2009, 10:48

After many, many calls to tech support they have admitted it is a problem on there end in my area (Hayes - Maybe other areas also?).

The problem I have been told is low snr and fec. This also explains why there are so many uncorrectable codewords (in downstream on modem page) in total and compaired to the correctable codewords.

I don't know if this is the same for other areas also though but they said it will be fixed, hopefully, by the 20th of April.

16-04-2009, 10:48	#110
carvegio Inactive Join Date: Apr 2009 Posts: 3	Re: 50 crap down to 3meg CAPPED After many, many calls to tech support they have admitted it is a problem on there end in my area (Hayes - Maybe other areas also?). The problem I have been told is low snr and fec. This also explains why there are so many uncorrectable codewords (in downstream on modem page) in total and compaired to the correctable codewords. I don't know if this is the same for other areas also though but they said it will be fixed, hopefully, by the 20th of April.