Quote:
Originally Posted by dannyboy20
Thanks for the advice Zhadnost, ill send them a support query when i get home. Theres no issues in my area.
I've been told that someone may have cloned my MAC address, and are on the same UBR which is causing the modem to lose sync.
If this is the case, i'm guessing I need my modem changed?
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Usually it is another customer with the same MAC address on their NIC that causes this kind of issue so have Virgin told you which MAC address it is thats the issue here, is it the Modem MAC address or the NIC MAC address.