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Acathla · 06-04-2009, 14:33

Guys,

Can anyone in the SK area (SK9 specifically) check their TV and Broadband. My V, V+ and BB are all down. Called Faults and for some crazy reason they decided that I need an engineer visit tomorrow. I'm sure it's probably a local area issue fault but with nothing in the service status page I cannot be sure.

I did ask for a reference for the local area fault as the Indian Helpdesk Chappy decided that he was receiving a lot of calls about this issue whilst I was on the phone - he did tell me at the start of the conversation that noone had called up about it before...

To be honest I think he was just bulling me and trying to get me off the phone.

Anyway, would appreciate someone to check or indeed if anyone inside VM have a status issue raised.

Many thanksee!

Steven

---------- Post added at 12:52 ---------- Previous post was at 12:50 ----------

V Box gives me error 1203
V+ gave me error 1200 and now after a reset sticks on AP:52
BB can't get a downstream path and the Sync just keeps flashing

Prime local area issue but how hard to get VM to investigate

---------- Post added at 13:33 ---------- Previous post was at 12:52 ----------

I think we are all up and running again now.

Will leave it a few hours and have to call to cancel the engineer appointment. I don't understand why the rush to get an engineer out to visit on what was clearly a local area fault. I guess poor training.

06-04-2009, 14:33	#1
Acathla Inactive Join Date: Jun 2003 Posts: 1,354	TV Down SK9 Guys, Can anyone in the SK area (SK9 specifically) check their TV and Broadband. My V, V+ and BB are all down. Called Faults and for some crazy reason they decided that I need an engineer visit tomorrow. I'm sure it's probably a local area issue fault but with nothing in the service status page I cannot be sure. I did ask for a reference for the local area fault as the Indian Helpdesk Chappy decided that he was receiving a lot of calls about this issue whilst I was on the phone - he did tell me at the start of the conversation that noone had called up about it before... To be honest I think he was just bulling me and trying to get me off the phone. Anyway, would appreciate someone to check or indeed if anyone inside VM have a status issue raised. Many thanksee! Steven ---------- Post added at 12:52 ---------- Previous post was at 12:50 ---------- V Box gives me error 1203 V+ gave me error 1200 and now after a reset sticks on AP:52 BB can't get a downstream path and the Sync just keeps flashing Prime local area issue but how hard to get VM to investigate ---------- Post added at 13:33 ---------- Previous post was at 12:52 ---------- I think we are all up and running again now. Will leave it a few hours and have to call to cancel the engineer appointment. I don't understand why the rush to get an engineer out to visit on what was clearly a local area fault. I guess poor training.