Cable Forum - View Single Post - Speed and performance issues in the Derby area?

StickS81 · 06-04-2009, 09:15

My 20mb in Derby (de24) has been on worse than dialup speeds since Sunday morning. Last night it would connect but got timeout errors everytime. A little better this morning, but still struggling to load even Google. Gave them a ring and went through the usual steps, even though i had told them i had already done them. They then tell me that there is a problem im my area but they will also send my out a new modem?? I have the ntl:250 is there a new version out?

06-04-2009, 09:15	#36
StickS81 Inactive Join Date: Apr 2009 Posts: 16	Re: Speed and performance issues in the Derby area? My 20mb in Derby (de24) has been on worse than dialup speeds since Sunday morning. Last night it would connect but got timeout errors everytime. A little better this morning, but still struggling to load even Google. Gave them a ring and went through the usual steps, even though i had told them i had already done them. They then tell me that there is a problem im my area but they will also send my out a new modem?? I have the ntl:250 is there a new version out?