Thread: Customer Zone login issues
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Old 05-04-2009, 21:08   #4
Peter_
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Re: Customer Zone login issues
Quote:
Originally Posted by dwm View Post
In the past I have had no problems logging in to the Selfcare or Customer Zone without no problems, until now. I have reset my password and I'm using my primary inbox to login, but no luck. It's the correct password as I'm able to access webmail and email in an email client using the same credentials.

This may be due to the recent website upgrade and the new login system. I have an @blueyonder.co.uk email address.

Below is the link I am using to login.

http://www.virginmedia.com/help/chec...stomerselfcare

Can anyone else login?

Thanks.
You will need to call Tech Support who will be able to help you with this issue.

Tech Support is open 24/7 on the numbers below.

For help with your TV or Phone and for Broadband Technical Support:

Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.
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