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Old 05-04-2009, 21:07   #3
Toto
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Join Date: Dec 2004
Posts: 3,403
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Re: Customer Zone login issues

Quote:
Originally Posted by dwm View Post
In the past I have had no problems logging in to the Selfcare or Customer Zone without no problems, until now. I have reset my password and I'm using my primary inbox to login, but no luck. It's the correct password as I'm able to access webmail and email in an email client using the same credentials.

This may be due to the recent website upgrade and the new login system. I have an @blueyonder.co.uk email address.

Below is the link I am using to login.

http://www.virginmedia.com/help/chec...stomerselfcare

Can anyone else login?

Thanks.
Are you following a saved link, or are you clicking on the account icon on the new version?
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