Cable Forum - View Single Post

bertles86 · 05-04-2009, 20:41

Over the last few days, our 10mb cable broadband from VM has been consistently dropping out for no apparent reason. It'll be fine for like 5 minutes and then it'll just pop and go again.

We've eliminated our PC's/Laptops as the cause, and the Linksys wireless router, and our home network cabling from modem to router.

We've also tried plugging one laptop direct into the modem using an ethernet cable and the exact same thing happens, surfing is fine for a little while then the connection drops out.

Is it VM fooking up the line?

Below is an image of our modem, does it look okay?

Edit: we are on the Liverpool/Knowsley network

05-04-2009, 20:41	#1
bertles86 Inactive Join Date: Feb 2008 Services: Virgin Media 10mb Posts: 32	Connection constantly dropping out... Over the last few days, our 10mb cable broadband from VM has been consistently dropping out for no apparent reason. It'll be fine for like 5 minutes and then it'll just pop and go again. We've eliminated our PC's/Laptops as the cause, and the Linksys wireless router, and our home network cabling from modem to router. We've also tried plugging one laptop direct into the modem using an ethernet cable and the exact same thing happens, surfing is fine for a little while then the connection drops out. Is it VM fooking up the line? Below is an image of our modem, does it look okay? Edit: we are on the Liverpool/Knowsley network