Quote:
Originally Posted by Osem
Harmitage - I was reluctant to uninstall the original Lexmark software as MIL doesn't have the original discs. Having said that the same 'communication error' problem existed before I installed the second Lexmark. 
Valerie - we tried several of the computer's USB ports but didn't try other devices in them. |
You can download the drivers for your mum in law's printer from the Lexmark website, so you don't need the original disks.
http://downloads.lexmark.com/perl/do...=227:5:0:0:0:0
You have eliminated the cable as a possible issue, so trying other devices in the USB ports may be an idea, as it may be a problem with the ports - you could try updating the chipset software from the computer/motherboard manufacturers website if that is the case...