[highlandlassie]

India have no DPA.. Once they print something, it belongs to the Indian Government.

Where I work, some of the work is now outsourced to India, and more work is going over there. Staff from here have been sent to India to train them. They get all the same benefits as I do, and paid a very good wage by their standards.

If you want to redeem your mortgage with a certain bank, the redemption figure is worked out in India and the figure emailed back to the UK.

Some time ago I had a problem with my virgin TV, 5 days later it had still not been sorted out. By chance I received a feedback form via email from Virgin, I rated everything 0 and in my comments, I said the workers in India were muppets and read from a script.

Within 2 hours I had 2 calls from top managers, who agreed with me. They confirmed I had been treated badly, and my notes consisted of 2 pages of " call transferred". They[managers] each gave me their names, one also gave me their direct line number and the other gave me their extension number, advising if I ever called India again I was asked to be put through to that extension