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Uncle Peter · 04-04-2009, 02:49

Has anyone ever received an email from VM to inform them that the STM thresholds have been varied?

IMO this is a change to your T's and C's. If your bank changed the terms and conditions of your account then they would inform you in writing. In VM's case it seems that you have to find out for yourself that the goalposts have been moved.

I see this "top 5%" language is still being used. If someone triggered STM during peak hours on Monday (because he/she is at work during the day and wants to go to bed at a reasonable hour) then downloaded sod all for the rest of the week that hardly puts them in the "top 5%" category or implies that they are a heavy downloader.

04-04-2009, 02:49	#41
Uncle Peter Inactive Join Date: Nov 2006 Location: on holiday by mistake Age: 56 Services: Vivid 200, Full House, V6 x2 Posts: 5,977	Re: STM Trial times changed Has anyone ever received an email from VM to inform them that the STM thresholds have been varied? IMO this is a change to your T's and C's. If your bank changed the terms and conditions of your account then they would inform you in writing. In VM's case it seems that you have to find out for yourself that the goalposts have been moved. I see this "top 5%" language is still being used. If someone triggered STM during peak hours on Monday (because he/she is at work during the day and wants to go to bed at a reasonable hour) then downloaded sod all for the rest of the week that hardly puts them in the "top 5%" category or implies that they are a heavy downloader.