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Compaq3 · 03-04-2009, 02:37

Well its typical of Virgin Media, putting money before customer service, I had a sales call from the Manilla call centre the other day and they could not understand me and i could not understand them, I got so fustrated i put the phone down after 2 minutes, a waste of time..
When will companys like Virgin Media uderstand that it is customer service that counts and by transfering British jobs are doing the British economy no good..
Nevermind the crap about demographic targeting in simply words its just money grapping...

03-04-2009, 02:37	#30
Compaq3 Inactive Join Date: Mar 2007 Services: Virgin XL T.V, V+ and V box, L Phone + 10MB Broadband Posts: 11	Re: Virgin media off shore call centres Well its typical of Virgin Media, putting money before customer service, I had a sales call from the Manilla call centre the other day and they could not understand me and i could not understand them, I got so fustrated i put the phone down after 2 minutes, a waste of time.. When will companys like Virgin Media uderstand that it is customer service that counts and by transfering British jobs are doing the British economy no good.. Nevermind the crap about demographic targeting in simply words its just money grapping...